Although you are reading this on the internet, we are fundamentally a human travel agency.

We provide:

• A high level of customer service

           - all calls are answered within four rings
           - all emails are answered within fifteen minutes

• A reliable back-up

           - we, or our representatives abroad, are always ready to answer all questions, and deal with all problems

• A resource centre

           - please ask us any questions you have about your destination

• A value for money service

           - each product is priced clearly and separately

• A complete collection of the goods and services you need
  
  
• Security

           - we are fully licensed and bonded by ABTA, IATA and the CAA

The company was founded in 1991, originally specialising in tourism to Russia. Since then, mostly customer-driven changes have led it to expand into its other destinations, and also into other services Scott's Business Travel and Scott's Visas which serve destinations worldwide.